Return and Refund Policy

• Products and services sold are eligible for replacement only after thorough verification; refunds will not be provided.
• Transportation damages are not covered by our side. However, if the issue is genuine, we are fully committed to providing complete support.
• In the event of a false order or cancellation, payments will be refunded following the required process.
• If any product is missing, appropriate action will be taken after investigation.
• For any inconvenience caused, customers are encouraged to contact us directly for assistance.

Shipping Policy

1. Delivery Coverage: We deliver appliance goods to the locations mentioned in our service area. Please check your address for eligibility during the order process.

• Shipping charges may vary based on your location and the size/weight of the appliance.
• Any applicable charges will be displayed at the checkout before completing your order.

• Standard delivery time is typically within 2-3 business days, depending on your location.
• For rural or remote areas, additional delivery time may be required.
• Customers will be informed of any delays due to unforeseen circumstances.

• We ensure proper handling and secure packaging of appliances to minimize the risk of damage during transit.
• Transportation damages, if any, must be reported within 3 hours of delivery.

• For applicable products, installation services may be provided by our team or partners.
• Please refer to the product page or contact customer support for more details.

• Once your order is shipped, you will receive a tracking ID via email/SMS to monitor the delivery status.

• Any changes or cancellations to your order must be requested before the shipment is dispatched.
• After dispatch, no changes or cancellations can be accommodated.

• If you are unavailable at the time of delivery, our courier partner will attempt to contact you or re-deliver on another day.
• After multiple failed delivery attempts, the shipment may be returned, and re-delivery will be charged additionally.

• In case of a defective or damaged appliance, customers are encouraged to contact us immediately for a resolution.
• Please note that the product must be in its original packaging and condition when returned.

• For any queries or concerns regarding shipping, feel free to reach out to our customer support team at PRATIKAPATEL12@GMAIL.COM.